GLOBAL SOFTWARE FACTORY

Engineering custom software for ambitious SMEs across Australia, Sweden, Sri Lanka & UAE.

FIELD OPERATIONS / 02

FieldPulse.
Offline-First Mobile Field Service & Technician Dispatch PWA

Engineered for field service contractors, solar installers, facility managers, and equipment technicians to dispatch jobs, capture sign-on-glass approvals, and track work offline.

TARGET OPERATIONAL PROFILE HVAC, solar, facility maintenance, plumbing, electrical & field inspection squads.
INFRASTRUCTURE ISOLATION Dedicated Single-Tenant VPC
100% OFFLINE READINESS Full local IndexedDB sync on reconnect
<30s DISPATCH TIME From customer call to tech route assignment
Instant INVOICE DISPATCH Delivered to customer via WhatsApp upon sign-off
+28% JOB CAPACITY More completed tickets per week per squad
Initializing FieldPulse interactive simulator...

Engineered for durability, scale, and data sovereignty.

No black-box multi-tenant containers. We deploy this architecture strictly inside your isolated cloud perimeter with automated CI/CD and point-in-time database backups.

LAYER 01 : MOBILE FRONTEND

Next.js 15 PWA + Service Workers

Offline IndexedDB caching and optimistic local synchronization.

LAYER 02 : GEOSPATIAL ENGINE

Mapbox GL & Turf.js

Live GPS technician tracking and automated route optimization.

LAYER 03 : CORE BACKEND

Node.js & Fastify API Gateway

High-throughput real-time dispatch with sub-50ms latency.

LAYER 04 : DATABASE

PostgreSQL 16 + PostGIS

Spatial queries and single-tenant encrypted operational storage.

Security & Compliance Safeguards

Offline Data Encryption Role-Based Access Control Full Audit Logs Single-Tenant DB
WhatsApp Us Online Β· 24h SLA